Health Center of Coconut Creek ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1 Information We Collect

Personal Information

We collect personal information that you provide to us, including but not limited to: name, address, email address, phone number, date of birth, Social Security number, insurance information, and emergency contact details.

Health Information

As a healthcare provider, we collect protected health information (PHI) including medical history, symptoms, diagnoses, treatment records, test results, prescriptions, and billing information. This information is protected under HIPAA regulations.

Website Usage Information

When you visit our website, we automatically collect certain information including IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.

2 How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our healthcare services
To schedule appointments and send appointment reminders
To process billing and insurance claims
To communicate with you about your care and treatment
To comply with legal and regulatory requirements
To improve our website and user experience
To send you health-related educational materials (with your consent)

3 HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict safeguards to protect your health information. Your protected health information (PHI) will only be used and disclosed as permitted by law and our Notice of Privacy Practices.

You have specific rights under HIPAA, including the right to access your medical records, request corrections, receive an accounting of disclosures, and request restrictions on how we use and share your information. For more details, please request a copy of our Notice of Privacy Practices.

4 Information Sharing and Disclosure

We may share your information with:

Healthcare Providers: Other healthcare professionals involved in your care
Insurance Companies: For billing and claims processing
Business Associates: Third-party service providers who assist with our operations (under HIPAA-compliant agreements)
Legal Authorities: When required by law or to protect health and safety

We will not sell your personal or health information to third parties.

5 Data Security

We implement appropriate technical, physical, and administrative security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encrypted data transmission and storage
Secure, password-protected databases
Regular security audits and updates
Staff training on privacy and security practices
Limited access to information on a need-to-know basis

6 Your Rights and Choices

You have the right to:

Access and review your personal and health information
Request corrections to inaccurate information
Request restrictions on certain uses and disclosures
Receive an accounting of disclosures
Opt-out of marketing communications
File a complaint if you believe your privacy rights have been violated

7 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze website usage. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

8 Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. For pediatric patients, we collect information from parents or guardians as necessary for treatment.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Health Center of Coconut Creek

Florida Office:
15550 Lightwave Dr Ste 250
Clearwater, FL 33760

California Office:
465 California St Ste 1100
San Francisco, CA 94104

Phone: 844.498.2078
Email: [email protected]